Medical device manufacturers contribute to the development of ingenious, sophisticated devices that can mean the difference between life and death. No wonder, then, that these businesses must build parts to exacting tolerances, while maintaining a comprehensive paperless audit trail in order to comply with their customers' requirements and FDA regulations. Epicor's manufacturing solutions help medical device fabricators centralize data, eliminate redundancy, and improve quality, while increasing customer satisfaction--and profits.

Epicor for Medical Devices: A Quick Guide

• Integrated, comprehensive system centralizes business processes and establishes a single system of record, so you can comply with FDA regulations.  For example, integrated security functions mean that your users leave virtual fingerprints on every device they touch, enabling you to react to an FDA audit more quickly.
• CRM functions help you build productive long-term relationships with customers -- critical in an industry where customer service and support often distinguishes market leaders from the competition.
• Comprehensive tracker system (including quote, order, and job tracker) means that when your customer inquires about the status of their order, you'll know at a glance where the job stands. 
• Quality Assurance modules help you conform to the tight tolerances required in the medical device industry. Shop floor employees can identify non-conforming parts or materials and move them out of production into inspection queues, where inspectors can create DMRs and the MRB can take appropriate action.
• Time-phased material reports improve your responsiveness to customer orders.  Your purchasing department can quickly check inventory levels and order additional materials if necessary based on customer demands or specific minimum and maximum levels you define.  Together with proper order-cancellation procedures, this can essentially eliminate obsolete inventory.
• Integrated, Web-based information-sharing functions enable you to collaborate with suppliers and customers across the globe.
• Document Management tools lets your production team view spreadsheets, engineering drawings, and even videos associated with specific projects.
• Advanced inventory management functions support the serialization and precise part-number and lot-number tracking that the medical equipment industry requires. 
• Built-in communication tools help all members of your team stay informed throughout the life of your most intricate projects. For instance, "alert" functionality will send an e-mail to appropriate personnel when critical situations arise.

Epicor also offer medical device fabricators a complete suite of professional services, including training, online and phone support, consulting, customization, and installation and implementation services.

For more information on how Epicor's manufacturing solutions can help make your medical device fabricating business run more efficiently, contact Epicor at 800-449-6772, or by e-mail at vantage.info@epicor.com.