The iScala Industrial Machinery solution supports companies with a strong customer-centric focus, especially where there is an element of component based aftermarket sales and service support driven by customer warranty or contracted maintenance.

The strength of support within iScala for internal and external service and maintenance activities, coupled with capital intensive componentized production, requiring component based asset management to track exchange items, ensures management of the complete lifecycle of industrial machinery products, including design, engineering, installation, training and after-sales. The lead times involved and capital intensive characteristics may require that all these activities are managed within multi-year projects, providing an integrated view of all activities.