Epicor’s Sales Order Management module, a key component of the Epicor Supply Chain Management Suite, offers the full range of order management functions, from issuing quotes to shipping and return tracking. 

Your order processing application is a key element of your competitive advantage.  With the right solution in place to manage the order process, you will experience a number of benefits, including:

• Improve customer service and revenue as you streamline order entry capabilities
• Answer customer questions quickly and efficiently with quick access to inventory, pricing, and historical sales order information
• Build to customer specifications with support for configured items
• Speed the ordering process with order templates
• Built-in business controls to prevent costly errors
• Efficiently pick orders with support for bar coded picking, wave picking, and more
• Ensure you ship by the best method possible with integration to a manifest solution

Epicor’s sales order management capabilities make it easier for your customers to do business with you.  You can accept orders via EDI, from Epicor’s Storefront solution, or have a customer service representative enter the order directly into our application.

Sales Order Management enables you to streamline the entire order entry process, including quotes, orders, shipping and returns. Automated order processing allows distributors to increase productivity, reduce errors and improve customer service. Sales Order Management also supports the most demanding order processing through its easy navigation, online data access and tight integration with the rest of Epicor's enterprise applications.

Taking the order is only part of the challenge.  Efficiently picking and shipping the order is a critical component of the sales order process.  Epicor enables you to streamline this process with support for bar coded transactions, wave picking, and more.  The application also provides complete support for managing the returns process.