 Field Service is a comprehensive field service management solution designed to help you improve call management and dispatch, customer support, sales, and parts tracking.
Fully integrated with the Epicor Enterprise and Clientele Solutions, Field Service provides the critical management tools needed to ensure fast and accurate response to incoming service calls.
Field Service streamlines and improves virtually every aspect of field service operation, delivering substantial cost and efficiency savings across your organization.
- A complete Field Service Management Solution
- Manage customer calls and dispatch
- Track overall performance of field service and repair activities
- Leverage the benefits of your Epicor environment
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BENEFITS
- Increase employee productivity through more efficient job scheduling and prioritization
- Track and control equipment
- Manage time sheet entry
- Accelerate billing cycle
- Create service reports, work orders, detailed analysis and more
- Integrate call management, data management and document management
- Reduce operating costs and increase revenues
- Improve customer service response
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