Establishing long-term, profitable customer relationships is critical to surviving in today's fiercely competitive marketplace. Responding to your customers in a timely, meaningful manner can be the difference between keeping their business and losing them to a competitor. Clientele offers a unique combination of usability, functionality and customization that helps midmarket enterprises effectively compete in today's challenging business environment.
Clientele from Epicor Software is an integrated Customer Relationship Management (CRM) system for – for the kind of CRM that's about listening to customers and doing business the way they want it done. Clientele quickly captures, routes, organizes, and stores the information that comes out of all customer interactions -- phone calls, e-mail, and even automated Web contacts. This information can then be shared and analyzed, and utilized every time you're in contact with the customer. The result: satisfied customers. And satisfied customers keep coming back.
Epicor Clientele enables you to manage the entire lifecycle of a customer, from generating leads to closing sales, and to providing superior support that results in additional business. It provides integrated sales and customer support functionality that helps organizations acquire, retain and grow profitable, long-term customer relationships.
The Clientele CRM Suite is a set of enterprise CRM applications for small to midsized companies focused on their customers. Clientele CRM is the first CRM application built entirely on the Microsoft .NET Platform, which provides new levels of accessibility, extensibility and integration. It’s our award-winning CRM software, with 14 years of features and functionality behind it.